SERVICE DEPARTMENT

Our Location

Mountain Mitsubishi
1775 Catawba Valley Blvd SE
Hickory, NC 28602

Service: 828-376-1131
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The Mountain Service Team Hours

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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Get Tires Now!  : Get Tires Now - Pay Later!
Get Tires Now!

Get Tires Now - Pay Later!

See dealer for complete details.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Alignment Specials  : $129 Computerized 4-Wheel Alignment
Alignment Specials

$129 Computerized 4-Wheel Alignment

$129 Computerized 4-Wheel Alignment

See dealer for complete details, not all will qualify.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Cooling System Service : $129 Cooling System Service
Cooling System Service

$129 Cooling System Service

$129 Cooling System Service

See dealer for complete details, not all will qualify.

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For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
CVT Transmission Service : $219.99 CVT Transmission Service
CVT Transmission Service

$219.99 CVT Transmission Service

$219.99 CVT Transmission Service

See dealer for complete details, not all will qualify.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Wipers : $49.95 Wipers
Wipers

$49.95 Wipers

Your Wipers Should Move Mud! $49.95 Wipers

See dealer for details, not all will qualify.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Free Multi-Point Inspection : Free Multi-Point Inspection
Free Multi-Point Inspection

Free Multi-Point Inspection

Free Multi-Point Inspection

See dealer for complete details, not all will qualify.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Keep The Spark In your Life! : Get $40 Off!
Keep The Spark In your Life!

Get $40 Off!

See dealer for complete details, not all will qualify.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
$40 Off Brakes : $40 Off Brakes
$40 Off Brakes

$40 Off Brakes

$40 Off Brakes

See dealer for complete details, not all will qualify

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
$89 Oil Chance & Filter : $89 Oil Chance & Filter
$89 Oil Chance & Filter

$89 Oil Chance & Filter

$89 Oil Chance & Filter Synthetic Oil Oil filter Included Free Multi-point Inspection $20 New customers

See dealer for complete details, not all will qualify.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.

SAME OR NEXT DAY APPOINTMNETS

The Mountain Service Team Staff

Service Manager Sidney Shuman
X
Service Manager
Sidney Shuman
Service Advisor  Jason Regin
X
Service Advisor
Jason Regin
Technician Charlie  Bray
X
828-304-5500
Technician
Charlie Bray
Technician Kent Caldwell
X
Technician
Kent Caldwell
Master Detailer Chris Hester
X
Master Detailer
Chris Hester
Master Detailer Shane Teague
X
Master Detailer
Shane Teague

Contact Information

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Brock was Amazing with Helping us with our Cadillac escalade esv Great Customer Service! Thank You so much ! We will be Back

- Tquell Wells, GOOGLE

I worked with Kimberly buying my Cadillac XT5 and she made the process completely simple, answering my questions by text, setting up all the paperwork ahead of time, when I came in to buy the car it was quick and as easy as it gets! I would highly recommend her if your looking for the best car...

- Kaila Savage, GOOGLE

Caleb was awesome helping me pick out the right vehicle for our family. He was knowledgeable, honest, not trying to push me toward any one vehicle. We talked about my needs and wants and he was very down to earth and just easy to work with. Thanks again Caleb. Frank G.

- Frank Gibbs, GOOGLE

The Mountain Mitsubishi and team did an excellent job with identifying the right fit vehicle for my needs. Kimberly Alcantara walked me through most of the technology associated with the vehicle I selected. She was patient, knowledgeable, and I never felt pressured or rushed to make a decision. The...

- Tangela Davis, GOOGLE

Caleb the Service at the dealership saved my Thanksgiving week. I thought I’d be stuck paying through the nose for a fix, but Caleb stepped in and totally changed the game. From the moment I dropped the car off, he walked me through the options in plain language and laid out the costs clearly. I...

- Adonna Smith, GOOGLE

I recently bought a car with the help of Kimberly, and the experience was honestly one of the smoothest I’ve ever had at a dealership. Kimberly made everything easy from the moment I walked in—no pressure, no stress, just genuine help. She listened to exactly what I wanted, explained everything...

- Momin Saqer, GOOGLE

Came here as a last resort after stopping at most every dealership in town, and didn't expect to find a Mitsubishi I actually liked. Caleb has me convinced to come back and seal the deal on it. Great location, competitive pricing, incredible stock, and even better staff, a must-visit if you're in...

- Aiden Sheehan, GOOGLE

I recently bought a car with Kimberly, she’s beautiful and so helpful. Really talkative she attended to us as soon as me and my family got there.

- Amelia Collazo, GOOGLE

I have been looking around to finance a car as a college student and every other places is charging crazy interest rates. But kimberly was so helpful and kind, she provided with the best of her knowledge and got me a good pricing i can afford.

- Itzamari Roque, GOOGLE

Caleb Bradley was extremely helpful! I didn't walk out with a vehicle but he was professional, patient, and honest! I couldn't have asked for a more welcoming experience!

- christian tucker, GOOGLE

I seem to always be in the market for a new ride, Caleb the salesman is awesome and very knowledgeable. He’s very helpful when it comes to figuring out what car all your car seats will fit in if you have a whole crew. Trust him to help you get in your next upgrade!

- Brittany Tomblin, GOOGLE

I had the best experience buying a new car. Kimberly helped me find the perfect car and made the whole process easy and stress free! Such a nice and welcoming person. I recommend her for anyone out there looking to purchase a car from here. you can tell she really cares about her customers and...

- Alondra Hernandez, GOOGLE

Kimberly was absolutely exceptional during my entire visit. From the moment I walked in, she made me feel welcomed and taken care of. She really knows her stuff not just about the cars, but about understanding what people actually need. She asked the right questions, helped me sort through my...

- Maura Ocampo, GOOGLE

Kimberly was amazing from start to finish! She made the whole car-buying process smooth, stress-free, and actually enjoyable. You can tell she really cares about her customers—she listens, pays attention to what you want, and works hard to make sure you leave happy. I came in unsure about what I...

- Bubbys, GOOGLE

I had an incredible experience buying my car at Mountain Mitsubishi, and a huge part of that was thanks to my salesman, Caleb. From the moment I walked in, Caleb was welcoming, professional, and genuinely interested in helping me find the right car for my needs. He took the time to listen to what I...

- Frankie Junior, GOOGLE

Kimberly was incredible! She was patient, helpful, and made the whole car-buying process super easy. I never felt rushed or pressured. If you visit, definitely ask for Kimberly—she truly goes above and beyond!

- Felix, GOOGLE

I had an amazing experience working with Kimberly! She was friendly, patient, and knowledgeable. She made the whole process smooth and stress-free, answering all my questions and helping me find exactly what I needed. I really appreciated her professionalism and genuine willingness to help.

- Erandi Sanchez, GOOGLE

In one word...'Kimberly'. Ms. Alcantara has been THE best salesperson my wife and I have ever dealt with! She handled a difficult situation, as Deb and I are in the middle of a separation. So, we needed two vehicles. One trade in and something for me, Sean Kim was a God send. She was very...

- Sean “Debra” Kinal, GOOGLE

What can I say 5 stars is all it needs Caleb and the mountain Mitsubishi crew are top notch Caleb treated me like family no salesman I have ever came across has been that professional..

- rob cook, GOOGLE

I needed to buy a car. For someone who has never bought a car, I was nervous about the whole experience. So I decided to go with this location and I'm so glad I did! My salesman Caleb did a wonderful job! He was very knowledgeable about cars! I'm so thankful he made the entire process of buying a...

- HotdogMarvin !!!!!, GOOGLE

I have stopped to get my car serviced at this place and always had good customer service by Caleb Bradley, either to buy a car ask a question or get my car serviced he is always my go to

- Gabriela Phillips, GOOGLE

Caleb was an amazing help setting up my repairs on my Kia Sedona!! I definitely will be coming back for more repairs in the future.

- Blake Benoit, GOOGLE

Calebs the best any time I have questions about Financing or Purchases, He’s my first point of contact. He always there to answer every question I may have!

- Christine Harmon, GOOGLE

I had bought a car from Mountain Mitsubishi and Caleb and his team were thorough and made the process painless. Low pressure environment and quick turn around. Thanks Caleb and Mountain Mitsubishi team!

- Austin Houston, GOOGLE

Lovely experience! Caleb helped me out!!

- Zachary Church, GOOGLE

Caleb was extremely helpful when I was looking for a car he called and sent photos until we found one I liked made the whole process easy and stress free!!

- Ashley Eller, GOOGLE

Love my new car. Caleb was very helpful and knowledgable and answered all of my questions. The process was smooth and easy!

- Frances Smith, GOOGLE

This a great place to get a vehicle. Brock the dealer helped me find what needed. The service here is excellent. I just road off with my new 2018 Nissan Frontier today and I feel good.

- Eric E Bost Jr (Bubba), GOOGLE

Highly recommend working with Caleb! He was able to answer any and all questions I had and was very knowledgeable on all of the vehicles I was looking at. He is able to match you up with exactly what you need whether it's a weekend cruiser or something with room for the family!

- Noah Allen Willis, GOOGLE

Brock handled the entire car buying process expertly and knowledgeable. From stopping in to driving away was about an hour total time. Would recommend this guy if you are ever in the market for a new or used car.

- Brian Black, GOOGLE

Incredibly easy transaction purchasing a car at Mountain Mitsubishi in Hickory. Very friendly staff who go over and beyond to make sure you are happy and satisfied! Grateful to have been led there for my purchase!

- Bonitia Cleary, GOOGLE

Great customer service from Bryan and his son Bryce.

- Barry C, GOOGLE

We had a great experience at Mountain Mitsubishi. Very relaxed, no-pressure setting. Their prices were competitive… and fees were much lower than other dealers we worked with during our search. Brice was our salesman and he was perfect! Very happy with our purchase.

- Amie Moore, GOOGLE

Mountain Mitsubishi made the car buying process easy and stress-free, taking their time to make sure all of my needs were met. The staff is friendly, knowledgable and really put in the effort to make sure I was satisfied and confident in my purchase. Highly recommend this family owned dealer for...

- Sydney Shuman, GOOGLE

I recently purchased a Nissan Rogue from Mountain Mitsubishi, and I couldn’t be happier with the entire experience. Trevor, the salesperson who helped me, was absolutely fantastic—friendly, knowledgeable, and made the whole process smooth and stress-free. He took the time to understand what I...

- Jeffery Slade, GOOGLE

I just wanted to call out Mountain Mitsubishi for a great experience and a better car! They were absolutely a pleasure to work with and the few questions I had, they answered quickly and took care of my issues. I highly recommend Mountain Mitsubishi and the Outlander!

- John Gregory, GOOGLE

It's hard to leave a dealership and feel happy that you got a new vehicle without feeling somewhat slimy by dealership tactics. However this is one time I walked away without too many of those which made it a good transaction in my book. No asinine markup or "accessory" or "protection packages. The...

- A Non, GOOGLE
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