“ Brock was Amazing with Helping us with our Cadillac escalade esv Great Customer Service! Thank You so much ! We will be Back ”

“ I worked with Kimberly buying my Cadillac XT5 and she made the process completely simple, answering my questions by text, setting up all the paperwork ahead of time, when I came in to buy the car it was quick and as easy as it gets! I would highly recommend her if your looking for the best car buying experience. And the car was a great deal with simple financing. ”

“ Caleb was awesome helping me pick out the right vehicle for our family. He was knowledgeable, honest, not trying to push me toward any one vehicle. We talked about my needs and wants and he was very down to earth and just easy to work with. Thanks again Caleb. Frank G. ”

“ The Mountain Mitsubishi and team did an excellent job with identifying the right fit vehicle for my needs. Kimberly Alcantara walked me through most of the technology associated with the vehicle I selected. She was patient, knowledgeable, and I never felt pressured or rushed to make a decision. The entire team demonstrated the level of customer service that is missing in today’s business-to-consumer engagement. Keep up the great work! ”

“ (Translated by Google) undefined (Original) Caleb the Service at the dealership saved my Thanksgiving week. I thought I’d be stuck paying through the nose for a fix, but Caleb stepped in and totally changed the game. From the moment I dropped the car off, he walked me through the options in plain language and laid out the costs clearly. I had been dreading getting overcharged at a competing shop down the road, but Caleb’s transparency put my mind at ease. What made the experience stick with me is how he stayed on top of everything. He kept me updated with real-time progress and explained each step in a way that finally made sense to someone who isn’t a mechanic. It wasn’t just about fixing the car; it was about making sure I understood what was happening and why. And during Thanksgiving, when scheduling and logistics are tricky, Caleb and the team found a way to fit me in and get me back on the road as quickly. ”

“ I recently bought a car with the help of Kimberly, and the experience was honestly one of the smoothest I’ve ever had at a dealership. Kimberly made everything easy from the moment I walked in—no pressure, no stress, just genuine help. She listened to exactly what I wanted, explained everything clearly, and made the whole process simple. Management was also great. They treated me with respect, were patient, and made sure I got taken care of. Everyone there was super nice, professional, and really made the experience feel comfortable. If you’re looking to buy a car, ask for Kimberly. She made the whole thing effortless ”

“ Came here as a last resort after stopping at most every dealership in town, and didn't expect to find a Mitsubishi I actually liked. Caleb has me convinced to come back and seal the deal on it. Great location, competitive pricing, incredible stock, and even better staff, a must-visit if you're in the market. ”

“ I recently bought a car with Kimberly, she’s beautiful and so helpful. Really talkative she attended to us as soon as me and my family got there. ”

“ I have been looking around to finance a car as a college student and every other places is charging crazy interest rates. But kimberly was so helpful and kind, she provided with the best of her knowledge and got me a good pricing i can afford. ”

“ Caleb Bradley was extremely helpful! I didn't walk out with a vehicle but he was professional, patient, and honest! I couldn't have asked for a more welcoming experience! ”

“ I seem to always be in the market for a new ride, Caleb the salesman is awesome and very knowledgeable. He’s very helpful when it comes to figuring out what car all your car seats will fit in if you have a whole crew. Trust him to help you get in your next upgrade! ”

“ I had the best experience buying a new car. Kimberly helped me find the perfect car and made the whole process easy and stress free! Such a nice and welcoming person. I recommend her for anyone out there looking to purchase a car from here. you can tell she really cares about her customers and knows what she’s doing! ”

“ Kimberly was absolutely exceptional during my entire visit. From the moment I walked in, she made me feel welcomed and taken care of. She really knows her stuff not just about the cars, but about understanding what people actually need. She asked the right questions, helped me sort through my options, and never once made me feel rushed. What really stood out was how attentive and genuine she was. Kimberly took the time to walk me through features, compare different models, and even point out things I didn’t realize were important. She treated me like more than just a customer she treated me like someone whose time and experience really mattered.She was professional, friendly, and extremely patient, even when I changed my mind a few times. On top of all that, she helped make the paperwork process smooth and helped explain everything in a way that made sense.If you want someone who goes above and beyond, Kimberly is the one to ask for. She turned what could’ve been a stressful process into something easy, comfortable, and even enjoyable. I’m truly grateful for her help and would recommend her to anyone looking for outstanding service. ”

“ Kimberly was amazing from start to finish! She made the whole car-buying process smooth, stress-free, and actually enjoyable. You can tell she really cares about her customers—she listens, pays attention to what you want, and works hard to make sure you leave happy. I came in unsure about what I wanted, and Kimberly guided me through every option without ever pressuring me. She was patient, honest, and extremely knowledgeable about each vehicle. Her professionalism and friendly personality made me feel confident in my choice. If you’re planning to visit, do yourself a favor and ask for Kimberly. She truly goes the extra mile, and you can feel the difference. I’d recommend her to anyone looking for great service and someone who genuinely puts the customer first. ”

“ I had an incredible experience buying my car at Mountain Mitsubishi, and a huge part of that was thanks to my salesman, Caleb. From the moment I walked in, Caleb was welcoming, professional, and genuinely interested in helping me find the right car for my needs. He took the time to listen to what I was looking for, offered thoughtful advice, and never pressured me into making a decision. Caleb made the entire process feel easy and stress-free. He was transparent about all the details, explained everything clearly, and worked with me to ensure I got the best deal possible. His customer service was top-notch, and he truly went above and beyond to make sure I was happy with my purchase. I couldn’t be more thrilled with my new car, and Caleb’s exceptional service made all the difference. If you’re in the market for a vehicle, I highly recommend reaching out to Caleb at Mountain Mitsubishi – you won’t be disappointed! ”

“ Kimberly was incredible! She was patient, helpful, and made the whole car-buying process super easy. I never felt rushed or pressured. If you visit, definitely ask for Kimberly—she truly goes above and beyond! ”

“ I had an amazing experience working with Kimberly! She was friendly, patient, and knowledgeable. She made the whole process smooth and stress-free, answering all my questions and helping me find exactly what I needed. I really appreciated her professionalism and genuine willingness to help. ”

“ In one word...'Kimberly'. Ms. Alcantara has been THE best salesperson my wife and I have ever dealt with! She handled a difficult situation, as Deb and I are in the middle of a separation. So, we needed two vehicles. One trade in and something for me, Sean Kim was a God send. She was very professional yet showed compassion to us. First, she placed Deb in the dream truck she had always wanted. Next, Kim found me a beautiful late model BMW that left me speechless! Ms. Alcantara was quick to get Deb her truck just days after, and, I am picking up mine later today! She should attain Salesperson of the Year...very quickly. Thank you Mountain Mitsubishi. For ALL your staff, (Chase was very helpful in financing and just being there for us). And finally, so much gratitude to Kimberly Alcantara! ”

“ What can I say 5 stars is all it needs Caleb and the mountain Mitsubishi crew are top notch Caleb treated me like family no salesman I have ever came across has been that professional.. ”

“ I needed to buy a car. For someone who has never bought a car, I was nervous about the whole experience. So I decided to go with this location and I'm so glad I did! My salesman Caleb did a wonderful job! He was very knowledgeable about cars! I'm so thankful he made the entire process of buying a car easy and enjoyable. ”

“ I have stopped to get my car serviced at this place and always had good customer service by Caleb Bradley, either to buy a car ask a question or get my car serviced he is always my go to ”

“ Caleb was an amazing help setting up my repairs on my Kia Sedona!! I definitely will be coming back for more repairs in the future. ”

“ Calebs the best any time I have questions about Financing or Purchases, He’s my first point of contact. He always there to answer every question I may have! ”

“ I had bought a car from Mountain Mitsubishi and Caleb and his team were thorough and made the process painless. Low pressure environment and quick turn around. Thanks Caleb and Mountain Mitsubishi team! ”

“ Lovely experience! Caleb helped me out!! ”

“ Caleb was extremely helpful when I was looking for a car he called and sent photos until we found one I liked made the whole process easy and stress free!! ”

“ Love my new car. Caleb was very helpful and knowledgable and answered all of my questions. The process was smooth and easy! ”

“ This a great place to get a vehicle. Brock the dealer helped me find what needed. The service here is excellent. I just road off with my new 2018 Nissan Frontier today and I feel good. ”

“ Highly recommend working with Caleb! He was able to answer any and all questions I had and was very knowledgeable on all of the vehicles I was looking at. He is able to match you up with exactly what you need whether it's a weekend cruiser or something with room for the family! ”

“ Brock handled the entire car buying process expertly and knowledgeable. From stopping in to driving away was about an hour total time. Would recommend this guy if you are ever in the market for a new or used car. ”

“ Incredibly easy transaction purchasing a car at Mountain Mitsubishi in Hickory. Very friendly staff who go over and beyond to make sure you are happy and satisfied! Grateful to have been led there for my purchase! ”

“ Great customer service from Bryan and his son Bryce. ”

“ We had a great experience at Mountain Mitsubishi. Very relaxed, no-pressure setting. Their prices were competitive… and fees were much lower than other dealers we worked with during our search. Brice was our salesman and he was perfect! Very happy with our purchase. ”

“ Mountain Mitsubishi made the car buying process easy and stress-free, taking their time to make sure all of my needs were met. The staff is friendly, knowledgable and really put in the effort to make sure I was satisfied and confident in my purchase. Highly recommend this family owned dealer for all of your car buying and servicing needs, they truly go above and beyond! ”

“ I recently purchased a Nissan Rogue from Mountain Mitsubishi, and I couldn’t be happier with the entire experience. Trevor, the salesperson who helped me, was absolutely fantastic—friendly, knowledgeable, and made the whole process smooth and stress-free. He took the time to understand what I was looking for and made sure I felt confident every step of the way. A big thank you as well to Chase, who worked hard to get the numbers just right so everything would fit comfortably within our budget. He was honest, transparent, and made sure we felt good about the financial side of things. Jason from the service department was also great—he kept me updated on everything that was still owed from our original purchase and made sure everything was completed as promised. The staff at Mountain Mitsubishi was top-notch across the board. Their professionalism and commitment to customer satisfaction really stood out. I’ll absolutely be back for my next vehicle, and when that time comes, I’ll definitely be working with Trevor again! Highly recommend this dealership! ”

“ I just wanted to call out Mountain Mitsubishi for a great experience and a better car! They were absolutely a pleasure to work with and the few questions I had, they answered quickly and took care of my issues. I highly recommend Mountain Mitsubishi and the Outlander! ”

“ It's hard to leave a dealership and feel happy that you got a new vehicle without feeling somewhat slimy by dealership tactics. However this is one time I walked away without too many of those which made it a good transaction in my book. No asinine markup or "accessory" or "protection packages. The only complaint I have is the finance manager pushing the aftermarket warranty and trying to lie about the bank giving a discount on the rate. Free advice, that is a SCAM. The bank doesn't care about extended warranty. If they try and lie to you about getting a lower interest rate, that is called the buy rate and you can demand to purchase the vehicle at that price. Go watch CarEdge videos if you don't believe me. Otherwise, good experience, would recommend to friends and family ”